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FAQ

Frequently Asked Questions

For any questions that are not answered below, please contact us at clientservices@naia.com and we will respond within 24 hours.

Contact

How can I contact support?

How can I contact support?

How can I contact support?

Product

Where are Naia products made?

Where are Naia products made?

Where are Naia products made?

What can I do if a product I want is out of stock?

What can I do if a product I want is out of stock?

What can I do if a product I want is out of stock?

How do I care for my Naia product?

How do I care for my Naia product?

How do I care for my Naia product?

Fit and Sizing

How do I determine my Naia size?

How do I determine my Naia size?

How do I determine my Naia size?

Orders

What is Naia’s shipping policy?

What is Naia’s shipping policy?

What is Naia’s shipping policy?

When will my order ship?

When will my order ship?

When will my order ship?

Shipping

Can I cancel or amend my order?

Can I cancel or amend my order?

Can I cancel or amend my order?

When will I get my order?

When will I get my order?

When will I get my order?

Returns

What is Naia’s return policy?

What is Naia’s return policy?

What is Naia’s return policy?

Sign up & receive 10% off your first order

Contact

+971 (58) 856 9212

info@madebynaia.com

Copyright ©2026 NAÏA. All rights reserved

Sign up & receive 10% off your first order

Contact

+971 (58) 856 9212

info@madebynaia.com

Copyright ©2026 NAÏA. All rights reserved

Sign up & receive 10% off your first order

Contact

+971 (58) 856 9212

info@madebynaia.com

Copyright ©2026 NAÏA. All rights reserved